Leaders play an important role in supporting their employees. EAP provides specific services to supervisors, managers and HR leaders to help them in their efforts to provide that support. EAP also provides tools leaders can use to be more effective in their roles. Services to leaders include organizational consultations, referrals to the EAP, critical incident response and tools to promote personal and professional development.

Services available to all covered employees and/or family members include counseling, work/life, 24/7 support and awareness, education and resources.

This program orientation will provide an overview to managers and HR professionals about the exciting new benefits available through the WA EAP, including:

• How to make a referral
• Critical incident response
• Violence in the workplace
• Statewide mediation services
• Organizational consultant requests