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UW Connect Training
WhenThursday, July 10, 2014, 9 a.m. – 12 p.m.

Required training for all UW-IT Staff.

This hands-on training is designed to provide you working knowledge of UW Connect to enable using the system in your daily work.  Learn how to create and update Incidents, Requests, Problems, and tasks using guided business scenarios.

Understand how UW Connect and related ITIL processes enable UW-IT to achieve its operational and organizational objectives.

Campus locationUniversity Of Washington Tower Building C (UWTC)
Campus roomITSM Training Room (Tower C3) 3103
Event typesWorkshops
Event sponsorsITSM Implementation Program Team
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