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Connect(ServiceNow) "Kick the Tires" Orientation
WhenMonday, May 19, 2014, 1 – 2 p.m.
Description

Interested in a pre-training sneak peek at our new IT Service Management toolset – Connect (formerly ServiceNow)?  Join the ITSM Implementation Team for a hands-on workshop where together we will explore various aspects of the Connect tool, and provide helpful tips and hints along the way.

Topics will include:
    Welcome to the Connect User Interface
    Navigating – Filtering and Breadcrumbs
    Search methods
    Personalization

Twelve spaces  for each session are open for UW-IT employees registration.

Campus roomITSM Training Room (Tower C3) 3103
Event typesWorkshops
Event sponsorsITSM Implementation Program Team
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