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ME Graduate Seminar: Grant Castle (T-Mobile)
ME Graduate Seminar: Grant Castle (T-Mobile)
WhenTuesday, Jan 15, 2019, 3:30 – 4:30 p.m.
Campus locationMechanical Engineering Building (MEB)
Campus room238
Event typesLectures/Seminars
Event sponsorsDepartment of Mechanical Engineering
Target AudienceEngineering students and alumni

Optimizing Wireless Systems with Non-Traditional Feedback Loops: How the UnCarrier Listens to Customers

Grant Castle
VP, National Planning and Quality Assurance at T-Mobile

ABSTRACT: Wireless networks have increased in size, scale and complexity over the past few decades. While tools  and  techniques  for  network optimization have improved, data sources have been limited while customer expectations have grown. As the UnCarrier, T-Mobile has worked to develop novel methods of collecting, analyzing and  utilizing new  data sources to improve network performance and  customer experience. By leveraging big data tools, complex systems engineering techniques and  our  unique view of  the wireless industry, T-Mobile’s Network Technology team has reinvented the way  wireless networks work. From innovative video optimization techniques to 5 years of LTE speed leadership, T-Mobile has  gone  from  a  4th  place carrier to  America’s Most Loved wireless company. During this presentation, Grant will explore the data analysis and systems engineering techniques that have contributed to the success of the UnCarrier.

SPEAKER BIO: Grant Castle is the Vice President of National Planning and  Quality Assurance at  T-Mobile. In this role, he is responsible for overall network and service quality, which includes leading numerous technology teams focused on enhancing the customer’s connected experience. In addition, Grant oversees T- Mobile’s technology showroom, TECH EXPERIENCE, that showcases wireless technology innovations  like 5G,  IoT and AR/VR. Grant has been with T-Mobile for 24 years (starting as a UW summer intern) and has helped build the network from a small regional, analog network to the nation’s fastest LTE network covering over 320M people. Grant holds a degree in Mechanical Engineering from the University of Washington.…
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